Privacy Policy

Protecting your privacy is important to us at Van Duzer Vineyards (“us”, “we”, or “Company”). We hope the following statement will help you, the consumer, understand how we collect, use and safeguard the personal information you provide to us on our site (“the Site”) and the services provided through the Site (the “Services”). This Privacy Policy (“Privacy Policy”) does not, however, govern the terms of our relationship or constitute any representation or warranty. The terms of our relationship are governed by our Terms and Conditions. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. If you use or purchase goods or services from us via this site, you agree to the terms of this privacy policy. If you do not agree with these terms, please do not use the site.

NOTICE REGARDING USER AGE

You must be at least twenty-one (21) years of age to utilize, purchase, or access anything related to the sale of alcoholic beverages on this Site. None of the content regarding alcoholic beverages on this Site is directed to users under the age of 21, and we assume that all users that access the products and services on this Site are following federal laws and are legally allowed. If we learn or have reason to suspect that a Site user is under age 21, we will promptly delete any personal information in that user’s account.

PERSONAL DATA COLLECTION

CONTACT FORMS

We keep contact form entries indefinitely for customer service. This information is not shared with anyone else.

COOKIES

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

SMS COMMUNICATIONS

A. We leverage SMS for reservation confirmations, communicating upcoming shipments, club communications, and occasional wine offers. We will never sell your phone number.

B. VAN DUZER VINEYARDS, LLC’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

MOBILE TERMS OF SERVICE

VAN DUZER VINEYARDS, LLC

Last updated: Oct. 16, 2025

The VAN DUZER VINEYARDS, LLC mobile message service (the “Service”) is operated by VAN DUZER VINEYARDS, LLC (“VAN DUZER VINEYARDS, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to VAN DUZER VINEYARDS, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of VAN DUZER VINEYARDS, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with VAN DUZER VINEYARDS, LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333829941 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other VAN DUZER VINEYARDS, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333829941 or email tastingroom@vanduzer.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We utilize Google Analytics and Jetpack on the website. Google Analytics has their own Privacy Policy, as does JetPack.

SHARING DATA

Our site does not automatically does not share any personal data with anyone, unless previously stated. If you sign up for our newsletter, your information is shared with MailChimp who has their own Privacy Policy.

DATA RETENTION

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

PROTECTING YOUR INFORMATION

Van Duzer Vineyards t is the sole owner of the information collected on this site. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way. Any sensitive information (such as credit card number and/or social security number)that we collect from you is encrypted with SSL, a standard internet security measure. We do everything in our power to protect user data offline as well by restricting access to information to only those employees who need the information to perform a specific job (for example, a Customer Care representative). All employees are kept up to date on our security and privacy practices and are aware of the importance of keeping customer data secure and safe at all times. The information you provide to Van Duzer Vineyards on this site is only used to send you our annual offers, and to process and ship your order. We may also use this information to send you information regarding new features, services and special offers from us and/or our business partners that we think you’ll find valuable. This information is harvested from a secure area and encrypted for our customers’ protection. We will not sell, share, or rent this information to others, except as otherwise disclosed in this statement. Although we use outside shipping companies to ship orders and a credit card processing company to bill users for goods and services, these companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy, and will never release any account or personal information to any third party unless we are given explicit authority to do so by you, our customer. If you have any questions about the security of our site, please feel free to contact us at tastingroom@vanduzer.com.

MAKING CHANGES AND OPTING OUT

You may access the personal information you have submitted to Van Duzer Vineyards at any time by selecting “My Account”. From here you can make changes to your account and also opt-out of any marketing emails or newsletters by completing the unsubscribe form. You can also make changes to your account and/or opt-out of any emails or newsletters by sending us an email at tastingroom@vanduzer.com.

YOUR DATA RIGHTS

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your Personal Information will never be disclosed in a manner that is inconsistent with this Privacy Policy. YOU HEREBY ACKNOWLEDGE THAT WE ARE NOT RESPONSIBLE FOR ANY SUCH INADVERTENT DISCLOSURES OR ANY INTERCEPTED INFORMATION SENT VIA THE INTERNET, AND YOU HEREBY RELEASE US FROM ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OF INTERCEPTED INFORMATION IN ANY UNAUTHORIZED MANNER.

CCPA PRIVACY

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California. To see the full CCPA privacy notice, please click here.

METHOD OF CONTACT

If you have a question or concern regarding this Privacy Policy, or believe that this Privacy Policy has been violated, you may email us at tastingroom@vanduzer.com. In this email, please express your concern with as much detail as possible. We will do our best to investigate and respond to you promptly.

UPDATES AND CHANGES TO THIS PRIVACY POLICY

We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site.